Q: What is the return policy?
Q: Does Katie Waltman have a physical store front?
A: Katie Waltman Boutique has three locations in Utah. Her jewelry is also carried in boutiques across the country.
View shop locations here.
Q: Does Katie do custom orders?
Q: How do I track my order?
Q: How do I use a coupon?
A: During checkout there is a place to enter your promo code. Enter the code and click "apply" before placing your order.
Q: Does Katie Waltman ship internationally?
A: Yes. Select "International Shipping" at checkout to see the rates.
Q: What is the best way to care for jewelry made by Katie Waltman?
Q: How can I have a KW Jewelry item repaired?
A: We are often able to repair broken items for less than it would cost to purchase a new one. We are also able to re-dip gold-plated items that have become worn. We do not repair or re-dip any other brand of jewelry. The typical turnaround time is 1-2 weeks from when we receive the item. Shipping to and from our shop is the customer's responsibility.
To find out what it would cost to have your item repaired or re-dipped, please fill out this form, and attach clear pictures of the item.
Q: I'm seeking product donations for a worthy cause. Does KW participate in these kinds of efforts?
A: We frequently donate product to charitable causes. Because of the volume of requests that we receive, we are not able to donate to everything. To be considered for a donation, please fill out this form, and we'll let you know if we are able to participate.
Q: Does Katie Waltman sell wholesale?
Q: How do I find out about job openings at Katie Waltman?
A: You can sign up for job opening alert emails here.